Impressum
Andreia Schönenberger
Arlesheimmerstrasse 11
4053 Basel
Switzerland
Contact
Telephone: CH + 41 77 408 60 97 | BR + 55 85 99762 5331
Email: info@cocoebohobrasil.com
Terms & Conditions
This site Coco & Boho Brasil | Natural Totebag is owned and operated by Andreia Schönenberger made on Wix.com platform. These terms set out the terms and conditions under which you may use our site and services offered by us. This site offers visitors handmade products and textiles. By accessing or using our service website, you approve that you have read, understood, and agree to be bound by these Terms.
Terms and Conditions of Website Use, Contents and Services.
To use our website and/or receive our services, you must be of legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to participate in these services. You are not permitted to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
By purchasing an item, you agree that: (i) you are responsible for reading the complete listing for the item before you commit to purchase it: (ii) you accept a legally binding contract to purchase an item when you commit to purchase an item and you complete the check-out payment process.
The prices we charge for our services / products are listed on the website. We reserve the right to change our displayed product prices at any time and to correct pricing errors that may inadvertently occur. Additional pricing and sales tax information is available on the payment page.
We may contact you to notify you regarding your account, to assist you in resolving an issue related to your account, to resolve a payment dispute, to collect fees or dues, for surveys or questionnaires, for news about our company, or for any other reason that is necessary to review our agreement, in accordance with local law. For this purpose we may contact you via email, telephone, text messages and mail.
Conditions of Sale
We may, without notice, change the services; stop providing the services or any features of the services we offer; or create limits on the services. We may terminate or suspend, permanently or temporarily, access to the services without notice and liability for any reason or no reason.
Confirmation of Your Order and Billing, Customer Support and Refunds
Once the order has been carried out and payment confirmed, we’ll send you a confirmation of your purchase by email, in which you’ll be able to find a receipt attached. If you are unable to see the email in your inbox, check your spam or, if you use Gmail and a "deals" tab appears, you can drag it to the "main" tab so that you can easily access the information we send you.
You can consult the conditions and method for refunds in our SHIPPING & RETURNS section. Any changes to your order or request informations, please send us an email at info@cocoebohobrasil.com.
Payment
Payment for orders will be carried out by the following method: Paypal, Bank transfer & Credit card. We reserve the right to modify, add or remove payment methods. The customer will have no right to make a claim in such a case. Equally, we reserve the right to take appropriate measures, including cancelling orders, additional charges or blocking users, should we notice suspicious or fraudulent activities taking place.
All direct payment gateways offered by Wix.com and used by our company adhere to standards defined by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Delivery Times, Prices and Conditions of Shipment
Our promise to you is to deliver items in perfect condition to the delivery address you provided to us during the purchase process. Please consult the information relating to all these processes in our SHIPPING & RETURNS section.
Privacy Policy
Any of your data that we possess, obtained by signing up for our newsletters or by purchasing our products, will be included in a file owned by Coco & Boho Brasil in order to give a correct provision regarding the products purchased, to carry out statistical studies which allow us to make improvements to the services and products we offer, to keep you up-to-date with our news, products and services.
At any time you may exercise your right to correct, cancel or make an objection to the handling of your data by sending us an email at info@cocoebohobrasil.com. Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.
Use of Cookies
Cookies are small folders which are stored in your computer to make web use and product purchase function correctly. Cookies are installed automatically in your computer; they do not provide us with any information about you or any other piece of personal data; nor can we read your data stored in your computer or the cookies from other websites that have been installed on your computer. If you wish, you may configure your navigator so it will warn you when a cookie is about to be installed, or even not to receive cookies at all, which will not stop access to the information contained on www.cocoebohobrasil.com
Intellectual Property, Copyrights and Logos
The Service and all materials contained or downloaded from it, including, without cause, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights in relation to such materials are the exclusive property of Coco & Boho Brazil | Natural Totebag. Except as explicitly provided hereby, nothing in these Terms shall be deemed a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works.
Privacy Policy Updates
We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be effective immediately upon the posting of the change on our site. If we make changes to material in this policy, we will notify you so that you are aware of what information we collect and how we use it.
Applicable Laws and Jurisdictions
These present conditions will be governed under Swiss law. For all disputes that may arise as a result of the performance, execution and possible non- compliance of these present conditions of use, regardless of where such a dispute may take place, users will be submitted to the jurisdiction of the courts of Basel ST.
Shipping & Returns
Shipping National
Shipping inside Switzerland is usually within 2-3 working days. we usually ship with b-post using the swiss post service. Shipping is charged at checkout. For orders above CHF 100 shipping is free. Upon request, deliveries can also be sent via express.
Same-day deliveries available in Base City within a radius of 8 km available for 7.- CHF.
Shipping International
Shipping abroad is possible. The parcel will be shipped and registered by the swiss post. We would like to draw your attention to the fact that customs duties and local VAT are incurred depending on the country. The payment of these taxes is at your expense. The VAT rate depends on the destination country. Please send us an email to info@cocoebohobrasil.com or contact us here for more details.
Returns
Because of the uniqueness of our product, returns are not possible until further notice.
An exception can be done in the case of defect. Before you send back a product, please inform us via email to info@cocoebohobrasil.com with your order number and name. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and we replace defective item or we will send you a voucher for our store (online and in store).